Showroom Hours:   Mon, Tue, Wed, Fri: 9am- 5pm | Thu: 9am - 8pm | Sat: 9am - 4pm | Sun: Closed

Privacy Policy

This Privacy Policy explains how Estates Chimney ("we," "us," or "our") collects, uses, and protects your personal information when you use our website ("Site"). By accessing or using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information: When you interact with the Site, we may collect personal information that you voluntarily provide, such as your name, email address, phone number, and any other information you provide to us.

1.2 Automatically Collected Information: We may also collect certain information automatically when you visit the Site, such as your IP address, browser type, operating system, referring URLs, and browsing behavior. This information is used to analyze trends, administer the Site, and gather demographic information about our user base.

2. Use of Information

2.1 We may use the information we collect for the following purposes:

  • To provide and improve our services to you
  • To respond to your inquiries and communicate with you
  • To personalize your experience on the Site
  • To send you promotional materials or newsletters, if you have opted to receive them
  • To enforce our terms and conditions and protect the security of the Site
  • To comply with legal obligations

2.2 We will not sell, rent, or lease your personal information to third parties unless we have your permission or are required by law to do so.

3. Cookies and Similar Technologies

3.1 Cookies: The Site may use cookies and similar technologies to enhance your browsing experience and collect certain information. Cookies are small text files that are stored on your device when you visit the Site. You can manage your cookie preferences through your browser settings.

3.2 Third-Party Analytics: We may also use third-party analytics services, such as Google Analytics, to collect information about your use of the Site. These analytics services may use cookies and similar technologies to gather information about your interactions with the Site and generate reports for us.

4. Data Security

4.1 We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Third-Party Links

5.1 The Site may contain links to third-party websites that are not owned or controlled by Estates Chimney. We are not responsible for the content, privacy policies, or practices of any third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.

6. Children's Privacy

6.1 The Site is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under the age of 18, we will take steps to delete such information.

7. Your Rights

7.1 You may have certain rights regarding your personal information, including the right to access, update, or delete your information. If you would like to exercise any of these rights, please contact us using the information provided below.

8. Changes to the Privacy Policy

8.1 We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes to the Privacy Policy will be effective immediately upon posting on the Site.

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